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Member Tools

Member Services



Quality Initiatives

Health & Wellness

Member Portal

Member Services:

The mission of our contracted physicians is to provide high quality, compassionate healthcare to patients while focusing on wellness care and preventive medicine.

Please let us know how we can assist you or answer your questions.

Would you like more information?

If you have questions regarding any physician or facility or if you would like to request a list of physicians faxed to you, please e-mail us or call 773.695.4800.

Click here to print a list of Primary Care Physicians.
Click here to print a list of all Specialists.

Do you want to change your Primary Care Physician?

If you have an HMO insurance plan through BlueCross BlueShield (Blue Advantage, HMO Illinois, Blue Perform or Classic Blue) you can change your Primary Care Physician through either our administrative office or through the secure member portal. To log into the member portal, click here. To contact our office, please call 773.695.4800 or you may contact us via e-mail here.

For other insurance plans such as Humana, you will need to call the 1-800 phone number listed on the back of your insurance card.

Would you like to transfer your medical records?

If you would like a copy of your medical records transferred to a new Primary Care Physician, please complete the Consent to Release Medical Record Form and give the completed form to the provider you want to transfer your records.

Would you like to sign up for Complex Case Management?

Complex Case Management is the coordination of care and services provided to Members with multiple or complex conditions. As an RPPG member, you can enroll in Complex Case Management at any time. Please complete the Case Management Consent Form and return to RPPG at 5860 W. Higgins Avenue, Chicago, IL 60630 or via fax at 773.864.9416.


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  Helpful Member Documents:

  Make Your HMO Work for You (pdf)

  Member Rights & Responsibilities (pdf)

  Consent to Release Medical Record Form (pdf)

  Case Management Consent Form (pdf)

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